Shipping policy

SHIPPING METHODS AND TIMELINES
We offer standard shipping within Europe, as well as international shipping to select countries. Most European orders are delivered within 3 days, while international orders typically take 7 to 21 days for delivery. Delivery times may take longer due to customs delays. Please note that shipping times may vary based on your location.

ORDER PROCESSING
Once you have placed your order, please allow 1-2 business days for our team to process and ship your order. You will receive a confirmation email with tracking information once your order has shipped.

SHIPPING COSTS
Shipping costs depend on your location and will be calculated and displayed at checkout before you confirm your order.

CUSTOMS AND DUTIES
Customers outside of Europe may be subject to customs and duties fees upon delivery. These fees are determined by your country’s customs regulations and are not included in the shipping cost. Customers are responsible for paying any applicable customs and duties fees. Please check with your local customs office for more information regarding these charges before placing your order.

ORDER TRACKING
You can track your order by using the tracking number provided in your shipping confirmation email. If you have any issues with tracking your order, please contact our customer service team for assistance.

ORDER CANCELLATION
If you wish to cancel your order, please contact our customer service team at autodromoimola@v12distribution.com as soon as possible. If your order has not yet shipped, we will do our best to cancel it and issue a full refund. If your order has already shipped, you may need to return it in accordance with our return policy.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team for assistance. Formula Imola S.p.A. a Socio Unico and V12 RS Retail Solutions are always here to help and provide you with the best possible shopping experience.